Terms of service

Terms of Service

Overview

This website is operated by Urban Bed. Throughout the site, the terms “we”, “us” and “our” refer to Urban Bedding. Urban Bedding offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink.

These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Online Store Terms

By agreeing to these Terms of Service, you represent that:

  • You are at least the age of majority in your state or territory in Australia

  • You will not use our products for any illegal or unauthorized purpose

  • You will not violate any laws in your jurisdiction when using the Service

A breach or violation of any of the Terms will result in an immediate termination of your Services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve:

  • transmissions over various networks

  • changes to conform and adapt to technical requirements

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current.

The material on this site is provided for general information only and should not be relied upon without consulting more accurate or complete sources.

We reserve the right to modify the contents of this site at any time but have no obligation to update information.

Products or Services

Certain products or services may be available exclusively online through the website.

These products may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

We make every effort to display product colours and images as accurately as possible. However, we cannot guarantee your device's display will be completely accurate.

We reserve the right to:

  • Limit sales of our products to any person, geographic region or jurisdiction

  • Limit quantities of any products

  • Discontinue any product at any time

All product descriptions and pricing are subject to change at any time without notice.

Pricing & Payment

All prices listed on the website are in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to modify pricing at any time without notice.

Payment must be made at the time of purchase through our approved payment providers.

We reserve the right to cancel orders if we suspect fraudulent activity or unauthorised transactions.

Order Acceptance & Cancellation

We reserve the right to refuse or cancel any order placed with us.

We may limit or cancel quantities purchased per person, per household or per order.

In the event that we cancel or modify an order, we may attempt to notify you via the email or phone number provided at the time the order was made.

Shipping

Delivery times provided are estimates only.

Urban Bedding is not responsible for delays caused by:

  • courier services

  • weather

  • logistics disruptions

  • circumstances beyond our control

Risk of loss and title for products pass to you upon delivery.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Please refer to our dedicated policy page for full details.

Third-Party Services

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us.

We are not responsible for examining or evaluating the content or accuracy of third-party websites.

User Comments & Submissions

If you send certain submissions (for example contest entries, creative ideas, suggestions or proposals), you agree that we may use them without restriction.

We are under no obligation to:

  • Maintain comments in confidence

  • Pay compensation

  • Respond to comments

We may remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Errors, Inaccuracies & Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers or shipping charges.

We reserve the right to correct any errors and to change or update information without prior notice.

Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate international or Australian regulations or laws

  • To infringe upon intellectual property rights

  • To upload malicious code or viruses

  • To collect or track personal information of others

We reserve the right to terminate your use of the Service for violating any prohibited uses.

Limitation of Liability

To the fullest extent permitted by law, Urban Bedding shall not be liable for any direct, indirect, incidental, punitive or consequential damages arising from your use of the Service or any products purchased through the Service.

Nothing in these Terms excludes rights you may have under Australian Consumer Law.

Indemnification

You agree to indemnify, defend and hold harmless Urban Bedding and its affiliates, directors, employees and suppliers from any claim or demand arising out of your breach of these Terms or violation of any law.

Changes to Terms of Service

We reserve the right to update, change or replace any part of these Terms of Service by posting updates on our website.

It is your responsibility to check this page periodically for changes.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Victoria, Australia.

Contact Information

Questions about the Terms of Service should be sent to:

Urban Bedding
Email: info@urbanbed.com.au